LiveCycle ES: how to uninstall a patch or service pack

– David McMahon

Issue

If you have installed a patch or service pack for LiveCycle ES you may need to uninstall this at a later date, or you may have a requirement to document this process fully as part of your installation/configuration documentation.

This information is outlined in the readme file provided with each patch or service pack, and I will just expand on that giving some more detail here.  In this example I will discuss uninstalling LiveCycle ES Update 1 SP4 (8.2.1.4), to go back to LiveCycle ES Update 1 SP3 (8.2.1.3) on Windows.

Preparation

Before installing/uninstalling any patch you should take note of the current versions installed so you can verify your steps have been successful later.  Take a screenshot of the About screen, and the Service Management screen from the AdminUI.

AdminUI > About screen (note the Patch version “SP4? and Service Pack version “8.1.5192.1.284202.47?, and the Patch level of each deployed component “SP4?):

AdminUI > Services > Applications and Services > Service Management screen (note the Component Versions “8.1.5192.1.284202.47?, “8.1.5193.1.279333.70?, etc…):

Before running through the uninstallation process it would advisable to make a backup of your existing configuration in case any unexpected problems should arise.  To do this, you should make a copy of the entire LiveCycle installation directory (excluding the MySQL folder if it exists within the LiveCycle directory).

You should also take note of the following configuration properties from AdminUI > Settings > Core System Settings > Configurations:

Location of temp directoryGlobal document storage root directory (Changing this value will result in data loss unless you also manually move the data)Location of the Adobe Server Fonts directoryLocation of the System Fonts directory

If you have LiveCycle Content Services ES installed, you should also have the location of the Content Services root directory which you entered during the original installation/configuration process.

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Read the full blog post at http://blogs.adobe.com/dmcmahon/2011/12/20/livecycle-es-how-to-uninstall-a-patch-or-service-pack/.

This entry was posted by moderator on January 26, 2012 at 4:54 pm, and is filed under Document Services, FAQ. Follow any responses to this post through RSS 2.0. You can skip to the end and leave a response. Pinging is currently not allowed.

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