Thursday, September 20, 2012

Webinar: Mail Merge

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Karla had a question about picking which Outlook address you send the mail merge from (if you have different accounts, like a home and work account) in Outlook. The merge works with whatever your default account is.

A program manager pointed to our help article here to change your default:

From our help article found here: office.microsoft.com/.../use-mail-merge-to-create-and-print-letters-and-other-documents-HA101857701.aspx.

An excerpt:

An Outlook user profile is a group of e-mail accounts and address books. Usually, you need only one profile — but if you share your computer with other people or use different address books for different purposes, you can set up more than one profile. If, when you start your mail merge, you're using a profile that doesn't include the Contacts folder that you want to use, that folder won't be available.

To switch to a different user profile, restart Outlook. When you're prompted for a profile, choose the profile that includes the Contacts folder that you want to use in the mail merge.

If you aren't prompted for a profile and you know that you have more than one, you may want to set up Outlook so that it prompts you. To do this:

1.Exit Outlook.

2.In Control Panel, click User Accounts, and then click Mail.

3.Click Show Profiles.

4.To be prompted to select a profile each time you start Outlook, click Prompt for a profile to be used, and then click OK.


View the original article here

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